WitLoop Terms of Service

1. Scope and definitions

The WitLoop website is publicly available and provides project information, a Word Hunt demo, playtest signup, and a contact form. The mobile app is developed separately. Provisions about accounts, rooms, and online games apply only to features actually made available to the user; describing a planned feature does not make it part of the demo.

These terms govern electronic services provided through witloop.app, the WitLoop mobile app, and related invitation links. They are made available free of charge before the agreement is formed and can be saved or printed.

A User is anyone using WitLoop as a guest or account holder. A Consumer is a natural person using the service mainly outside their trade or profession. Service means the WitLoop features described below.

The Privacy Policy is a separate document describing personal data use. Rules displayed for a specific game before or during a round supplement these terms only for that game's mechanics.

2. Service provider and contact

The service provider and contracting party is service provider details to be completed, address: address to be completed.

WitLoop is the name of a project developed by individuals, not a separate incorporated company.

For service, complaint, and terms enquiries, use the contact form below or in the website footer. The same form handles privacy requests. We reply to the address provided in your submission.

3. Services we provide

4. Technical requirements and risks

• a device and operating system version supported in the current App Store or Google Play listing
• the current WitLoop version downloaded from an official source
• a stable internet connection for online features and game-state transmission
• an active email address for account registration, login, and recovery
• for the website, a current mainstream browser with JavaScript and necessary local storage enabled

5. Forming the agreement and accounts

Browsing the public information website does not require an account. The free service agreement is formed for an indefinite period when, after receiving these terms, you accept them and create a guest profile or account, or start a feature that clearly requires acceptance.

A guest profile may be linked only to a device or locally stored secret. Removing the app, clearing data, or losing the device may make that profile unrecoverable. An email-verified account supports access recovery to the extent currently offered.

Use an email address you are entitled to access and protect codes and active sessions. Tell us promptly if an account may be compromised. Accounts must not be sold, rented, or shared to bypass service safeguards.

6. Minors and family play

WitLoop is designed to support family play. A child under 13 may play only under the direct supervision of a parent or guardian and may not independently create an account or enter into the agreement.

Users aged 13 to 17 should use WitLoop with parent or guardian permission where required by law. The parent or guardian is responsible for supervision and explaining the rules.

Where a feature relies on consent to process data of a person under 16, the parental consent rules in the Privacy Policy apply.

7. Gameplay, rooms, and invitations

• Rules, time, scoring, and completion conditions appear in each game's interface.
• Results may depend on connection quality, server response time, the rules version, and other players.
• Anyone receiving a room link or code may be able to join. Share invitations deliberately.
• Room hosts may choose available settings and start rounds within the app's current functionality.
• Scores, rankings, and experience points are for entertainment only. WitLoop is not gambling and offers no cash prizes for results.

8. Fair play and prohibited conduct

• submitting unlawful, obscene, discriminatory, threatening, or rights-infringing content
• impersonation, harassment, phishing, or disclosing another person's data without a lawful basis
• cheating, gameplay automation, or manipulation of timing, scores, rankings, or server communications
• disrupting or overloading the service, bypassing limits, unauthorised security testing, or distributing malicious code
• accessing another person's account, room, tokens, data, or non-public system elements
• copying, reselling, commercial exploitation, or reverse engineering except where mandatory law expressly allows it

9. User content and moderation

User Content includes nicknames, profile information, game answers, reports, and other material supplied to WitLoop. You retain your rights and are responsible for having permission to submit it and for its compliance with law and these terms.

You grant the provider a non-exclusive, royalty-free licence to technically use, store, display, and transmit User Content only as needed to operate, secure, and improve WitLoop and handle reports. The licence ends when content is deleted, except for backups and cases where lawful retention or shared gameplay requires more time.

We may hide or remove content, change a prohibited nickname, limit a feature, or preserve evidence of a violation. Where possible, we will explain the reason and appeal route unless law or security prevents this.

10. Intellectual property

WitLoop, its code, interface, graphics, marks, game names, text, sounds, content databases, and other service elements are legally protected and belong to the provider or its licensors.

While the agreement remains active, you receive a personal, limited, non-exclusive, non-transferable, and revocable right to use the current service in accordance with these terms. No wider rights to the brand, code, or materials are granted.

Feedback and ideas are voluntary. We may use general suggestions to improve the product without taking ownership of separately protected material.

11. Development versions, availability, and updates

WitLoop may be released as a test, beta, or gradually developed service. Test features will be clearly marked. They may contain errors, change, or be withdrawn, but a beta label does not limit mandatory consumer rights.

We do not promise uninterrupted 24-hour availability. Maintenance, failures, security, overload, provider decisions, or events outside our control may cause interruptions. We aim to limit downtime and announce planned work where reasonably possible.

We provide updates, including security updates, needed to keep the service conforming throughout the supply period. Failure to install an update within a reasonable time may affect operation if we informed you about the update and consequences of not installing it.

12. Fees, purchases, and advertising

Under the current model covered by these terms, core use of WitLoop is free and the service offers no in-app purchases or paid subscriptions.

If paid features are introduced, we will show the price, billing period, renewal, cancellation, and additional terms before purchase. No charge will be made without an explicit user action.

WitLoop may later display limited and clearly identified advertising. Before activating advertising profiles or optional identifiers, we will update the privacy information and consent controls.

13. Changes to the service and terms

We may change the service for valid reasons such as security, bug fixes, feature development or withdrawal, technology changes, app-store requirements, law, authority decisions, or protection of users' legitimate interests. A change creates no extra charge without separate consent.

We may amend these terms for the same reasons or to clarify them without worsening the user's position. We will give advance notice of material changes in the app, on the website, or by email. Changes apply prospectively.

If a digital service change materially and negatively affects a Consumer's access or use, we will provide advance notice on a durable medium. The Consumer may terminate without notice within 30 days after the change or later notification, unless a conforming unchanged version remains available at no extra cost.

14. Termination, restrictions, and suspension

You may stop using the free service at any time without notice: close the demo or website, withdraw consent to messages through the contact form, or use account deletion where available in the app or request it through the form. Closing the website does not remove an earlier playtest signup. The Privacy Policy explains what happens to data.

We may restrict a feature, revoke a session, suspend, or delete an account for a material or repeated breach, security threat, cheating, infringement of others' rights, or a legal requirement. We act immediately in urgent cases and may first issue a warning in others.

Unless law or security prevents this, we will give a reason and allow an appeal through the contact form. We will review it without undue delay. Termination does not erase earlier obligations or liability.

15. Complaints and service conformity

Submit complaints through the contact form. Describe the problem and the outcome sought; for app issues, include an available account, room or match identifier, device, and app version. Never send a password, one-time code, or active token.

We will acknowledge receipt and respond within 14 days unless mandatory law requires a shorter period. Missing technical details may make diagnosis harder but do not remove the right to complain.

If the digital service does not conform to the agreement, a Consumer may require conformity. We provide it within a reasonable time, without excessive inconvenience, and at no cost. Where the law permits, the Consumer may then request a price reduction or withdraw. Price reduction has no practical application to a free service.

16. Consumer withdrawal right

Where the Polish Consumer Rights Act applies to a distance agreement, a Consumer generally has 14 days from formation to withdraw without giving a reason. An unequivocal statement sent before the deadline is sufficient.

The Act may not apply to a free digital service where the User provides only personal data processed solely to perform the agreement or comply with law. Regardless, you may end free WitLoop use at any time under section 14.

You may send a withdrawal statement through the contact form. Example: “I give notice that I withdraw from the WitLoop service agreement entered into on [date]. Account identifier or signup email: [details].” Keep a copy of your submission.

17. Liability

We are responsible for performing the agreement under mandatory law, including consumer protection law. These terms do not exclude or limit liability where doing so is unlawful.

Users are responsible for their own breaches and for damage caused by culpable conduct. We are not responsible for devices, network operators, unofficial software, or third-party services outside our control, subject to statutory duties concerning integration and conformity.

WitLoop is entertainment. Rankings, statistics, and suggestions are not professional advice or a promise of any outcome, prize, or benefit.

18. Personal data

The Privacy Policy describes personal data use, retention, recipients, user rights, cookies, and analytics. Accepting these terms is not marketing consent or consent to optional analytics.

19. Governing law and disputes

Polish law governs the agreement. This choice does not deprive a Consumer of mandatory protection under the law of their country of habitual residence.

Please first submit a complaint so we can try to resolve the issue directly. Consumers may also seek free assistance from consumer organisations and use an appropriate alternative dispute resolution entity listed by the President of UOKiK. Provider participation is voluntary unless law says otherwise.

Disputes are decided by the competent ordinary court under applicable jurisdiction rules. We do not link to the former EU ODR Platform because it closed on 20 July 2025.

20. Final provisions

If a provision is invalid or unenforceable, the remaining provisions continue to apply and the relevant law replaces the defective provision.

A delay in exercising a right is not a waiver. Headings are for readability only.

The current terms remain available at a stable address. Send questions through the contact form available in this document and in the website footer.